Refund Policy
Last updated October 2026.
When you get a full refund
Every contribution toward a wish is refunded in full to the original payment method if the wish is removed by the wisher before it's funded, if we remove the wish, or if the item becomes unavailable and cannot be ordered.
When a wish is fully funded
Once a wish reaches its full price, funding closes and our team places the Amazon order. At that point contributions have been spent on the gift and are no longer refundable — the money has become the wisher's present.
Price changes
Wish prices follow the live Amazon listing. If a price drops after funding, the order is simply placed at the lower price. If a price rises above the funded amount, we cover small differences; if the increase is too large, we contact the wisher about alternatives or refund all sponsors in full.
Delivery problems
If Amazon reports a gift as undeliverable or it arrives damaged, contact us through the support bubble. We'll work with Amazon on a replacement or refund, and if the gift can't be delivered at all, sponsors are refunded.
How to request a refund
Tap the support bubble in the corner of any page and tell us which contribution you're asking about. Eligible refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.
Also see our Terms of Service and FAQ.